Return Policy
At Carpe Diem, we want you to love every piece you purchase. If you’re not fully satisfied with your order, we’re here to help.
Returns
- We accept returns within 14 days of delivery.
- Items must be unworn, unwashed, and in original condition with tags attached.
- To start a return, please contact us at fear.carpediem@gmail.com with your order number and the reason for the return.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Exchanges
If you need a different size or color, please reach out within 14 days of delivery. We’ll guide you through the exchange process.
Non-Returnable Items
- Final sale items
- Gift cards
- Worn, washed, or damaged products
Refunds
Once your return is received and inspected, you’ll receive an email notification. Approved refunds will be issued to your original payment method within 5–7 business days.