Help & Questions

We’re here to make your Carpe Diem experience easy and smooth. Below are answers to our most common questions.

Orders

Q: How can I track my order?
Once your order ships, you’ll receive an email with a tracking number. You can also log in to your account and check your order status anytime.

Q: How long does shipping take?
Orders are typically processed within 2–4 business days and delivered within 5–10 business days, depending on your location.

Q: Can I change or cancel my order?
If you need to update or cancel your order, contact us within 24 hours of purchase at fear.carpediem@gmail.com.

Products

Q: Do your hoodies fit true to size?
Our hoodies run slightly small; we recommend sizing up for the best fit.

Q: Will you restock sold-out items?
Some colorways and drops are limited, but we restock our best sellers. Follow us on Instagram @we.carpediem or sign up for email updates to stay in the loop.

Payments & Returns

Q: What payment methods do you accept?
We accept all major credit/debit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.

Q: What’s your return policy?
You can return unworn and unwashed items within 14 days of delivery. See our Return Policy for full details.

Still need help?

Reach out to us anytime at fear.carpediem@gmail.com or through our Contact Us page. Our team will get back to you within 24–48 hours.